Services & Products

CCAZ offers the following services and more:

In-house training and offsite training (on customer service and related subjects)

Strategic CRM & Call Centre Master Class

Customer Experience Master Class

Certification programs in Customer Service (Winter School & Summer School)

Customer Satisfaction Surveys and other related researches

Customer Service and Call Centre Advisory Services

Customer Service and Call Centre Audits

Annual Customer Service Conference

Annual Service Excellence Awards

Annual Customer Service Week

Contact us

Tel:+263 024 2933977/8


Banking Details

Account No: 02923050240012

Account Title: Contact Centre Association of Zimbabwe (CCAZ)

Bank: Commercial Bank of Zimbabwe (CBZ)

Branch: Borrowdale

Swift Code: COBZZWHA

Sort Code: 6116