Our Mission

 

To be the largest and most sought after credible industry
body through providing expert customer service and call
centre advice to prospective and existing industry players,
individual members, government and suppliers.

 

 

Our Mandate

Promoting a culture of Service Excellence in Zimbabwe

About_Img

Our Team

Herbert Nkala

Herbert Nkala

Patron
Dr Lance Mambondiani

Dr Lance Mambondiani

President
Marjorie Madamombe

Marjorie Madamombe

Vice President
Otis Makahamadze

Otis Makahamadze

BPO & Contact Centre Development
Rionos Mautsa

Rinos Mautsa

Executive Secretary
Velile Dube

Velile Dube

Southern Region Chairman
Hazel Chitare

Hazel Chitare

Human Resources
Tichaona Gandanhamo

Tichaona Gandanhamo

Finance & Sponsorship
Patricia Mutyavaviri

Patricia Mutyavaviri

Membership & Events
Fungai Chimwamurombe

Fungai Chimwamurombe

Legal Advisor

Our Partners